The Student Advisory Service is here to help and support you with your University concerns. We can give you clear advice and information and help you navigate your way around University legislation, policies and procedures.
We can:
- provide information about your rights and responsibilities at University
- clarify important timelines
- answer your questions about:
- your academic progress
- special consideration
- appeals
- student discipline matters
- student complaints/grievances
- bullying or harassment
- discuss your options for resolving your concerns
- speak to staff members on your behalf
- help you to understand communication (emails and letters) from the University
- help you to write letters and prepare for interviews and hearings
- attend meetings with you
- assist if you think the University has made an error or you have been treated unfairly
- find you the right person to speak to
- refer you to other services.
All students can access the Student Advisory Service, regardless of the location that you are studying at. Contact us for more information or to discuss your issue.