Yes, if you would like to change the way that you pay for your fees, for example you would like to apply for a HECS-HELP loan after previously paying upfront, you must complete a new eCAF.
Request a new eCAF email and passkey via our Enquiry and Application Portal.
Go to the Enquiry and Application Portal and Submit a Question.
Select Category 'Fees & Charges', Sub-category 'Commonwealth Assistance Form (eCAF)'
Detail your request for new eCAF email/s to be generated, including the type of eCAF (eg. HECS-HELP eCAF).
Click 'Submit your question'.
Our team will trigger the eCAF system to regenerate your email/s, including a new unique passkey. Add ecafsystem@education.gov.au as a Safe/Recognised Sender once your request is submitted so that you receive the regenerated email/s.
We'll also let you know and close your enquiry when your request is processed.
For more detailed information, see our eCAF webpage.